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What’s Missing From Online Shopping
Click to Enlarge Last year, US e-retail sales hit $263 billion, according to Forrester Research Inc., representing 8% of total retail sales. The company predicts that by 2018, e-retail will reach $414...
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The New Luxury Consumer? Think: Multiple Consumers
The luxury industry may have lost a bit of its luster lately: in 2014, Prada’s third-quarter profits sunk 44%; LVMH sales growth has slowed down; and analysts downgraded their recommendations for some...
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RetailNext
RetailNext is the world-wide market leader and expert in retail analytics for brick-and-mortar stores. Its technology delivers comprehensive, real-time analytics that empowers worldwide retailers,...
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Confirmit
Confirmit enables organizations to develop and implement Voice of the Customer, Employee Engagement and Market Research programs that deliver insight and drive business change. Confirmit’s clients...
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Checking the Pulse of the American Shopper
From a retail perspective, it’s hard to find numbers or analysis of the past year without also finding the word “cautious” in close proximity. Holiday spending for 2014: Cautious. Consumer attitude...
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How Consumers Pocket The Change In Global Oil Prices
Probably the biggest global economic story since the collapse of the credit-based global economy in 2008 is the implosion of petroleum prices, which has had a direct, if lagging effect on retail sales...
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Retail’s Darkest Secret: The Knowledge Deficiency Gap
Store format redux from retail’s emerging trends in 2015 has proven that retailers are marching ever forward in this disruptive industry landscape. Big format stores are investing in smaller format...
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Happy Accidents
Offering a wider assortment at every store helps increase sales while keeping complexity in check. Less is more: This is the prevailing wisdom of today’s retail assortment strategies; assortments...
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Retail Awakening
Entire store chains are declaring bankruptcy and liquidating; department stores are transitioning to specialty stores; the leadership carousel at the top of organizational charts is spinning faster...
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The Elevation of Denim
It is the Go-To for Going Out Denim has seen its share of evolution in the 140-plus years since Levi Strauss started selling blue jean overalls. In its modern iteration, it may be the item of choice...
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The NPD Group
The NPD Group provides market information and analytic solutions that drive better decision-making and better results. The world’s leading brands rely on us to help them get the right products in the...
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MasterCard Advisors
As the professional services arm of MasterCard Worldwide, MasterCard Advisors is uniquely qualified to provide clients with insights and solutions that drive tangible impact and financial gain....
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Fulfilling the Availability Promise
Enabling an Omnichannel Inventory Management Strategy While today’s consumer has dramatically changed, most retailers are still relying on inventory management tactics that are stuck in the past. Some...
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The Changing Roles of Retail CMOs and their 5 New Imperatives
There’s a lot of buzz these days about new CMO imperatives around customer experience, and it’s often spoken in the same breath with age-old priorities such as branding. I am struck by this...
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A Playbook for International Expansion
Apparel brands know international expansion is a necessity. But despite its importance, it’s often mishandled as companies chase quarterly earnings targets and race for market share. Too often, apparel...
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Maximize VoC ROI and Improve Profitability in Retail
Retail customer behavior is evolving rapidly. Customers today are constantly seeking more value for their money and brand loyalty has suffered as a result. Customers have become more demanding, have...
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The Importance of Authenticity
We’ve entered an age when words like “hand-crafted,” “artisanal” and “passionate” are turning consumer heads the way “low price” once did. In response, ubiquitous beer brands are producing small-batch...
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